When will my therapist arrive?

Your therapist will arrive for your scheduled booking time, so please make sure you're at your home, hotel room or office for your scheduled appointment time. In the unlikely event that your therapist is running late, you will be notified in advance either by the customer service team or by the therapist directly.

On arrival, please show your therapist where you'd like your treatment to take place and allow them to step outside so you can get undressed to your underwear in privacy.

Your therapist will re-enter the room once you are ready, ask you a few simple questions and complete a consultation form so they can tailor your treatment to your specific needs.

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