Each customer account has an Urban Massage credit balance (in a way, it’s like money) which you can spend on your Urban Massage treatments. When you make a booking, we automatically check if you have any credit available and subtract it to from your treatment cost. You will be asked to confirm the total amount before completing your booking.
You can accumulate Urban Massage credits via gift vouchers, certificates and our friends/family referral scheme.
Please note: Urban Massage credits cannot be exchanged for money and account inactivity for a pro-longed period can result in credit expiration. For further information, please refer to our Terms and Conditions.